Power Bi Help Desk Template

Stay in the know spot trends as they happen and push your business further.

Power bi help desk template.

Ticket summary provides overview of tickets created via different channels the report based on the priority category sub category is available for the users to analyze the trend. Capture registrations in a list and extend registrations reminders and check ins with microsoft flow powerapps microsoft forms and power bi. Connect to zendesk with power bi. Estimated time to complete these steps.

A power bi developer would say that a power bi template is a power bi file which contains all meta data for a report but doesn t contain the data itself. Power bi desktop helps you empower others with timely critical insights anytime anywhere. Power bi templates are a huge topic partially because different people will give you different definitions of what they consider to be a power bi template. Users can easily create a template using power bi desktop which asks them for parameter values and creates a new power bi desktop report depending upon the elements in the template file.

3 minutes to read. Install and configure the help desk sample in power apps. While making a power bi report with the aim of creating a power bi templates you need to be alert of the way that you transform your data. Power bi tranforms your company s data into rich visuals for you to collect and organize so you can focus on what matters to you.

The zendesk app offers a power bi dashboard and a set of power bi reports that provide insights about your ticket volumes and agent performance. Manage event invitations and registrations with this sharepoint solution. Microsoft power bi desktop is built for the analyst. This dashboard is integrated with fresh desk using fresh desk api for fetching tickets information from the support desk to provide insights into your itsm data.

3 minutes to read 3. Create and publish your reports to power bi. This article walks you through pulling your data from your zendesk account with a power bi template app. It combines state of the art interactive visualizations with industry leading data query and modeling built in.